Management Development Centre (MDC), LIBA, conducted a two-day Soft Skills Training Programme for the Public Relation Inspectors (PRIs) and Post Men and Women of Department of Posts, GOI on 22nd and 23rd February 2021. Dr Sunil Vakayil, Chair-MDC Welcomed the gathering, Prof. Lakshmi Narayanan, Dean Academics, LIBA, delivered the presidential address. The dignitaries present were Mr Somasundaram – Director of Postal Service, Chennai city region and Ms. Sujatha – Regional Manager, Marketing. The key skills imparted were Customer Relationship Skills, Time Management, stress Management and Transactional Communication. Dr Siluvairaja and Mr M Antony Nicholas were the resource persons. About 80 participants from various region of TamilNadu participated.