The virtual BMI session conducted on 11th November 2020, was graced by the presence of Mr. Vikramaditya Narendra, Vice President, Insights, U.K. who delivered informative insights on the relevancy of problem-solving skills in the current business context.
The speaker conveyed that, “Why “ aspect of problem solving is due to the VUCA environment that professionals today has to cope with. When a professional is faced with an unexpected challenge with the required knowledge about the issue, one needs to prepare for the risks. When there is uncertainty with cause and effect relations, one needs to invest in information. When the issue has interconnected variables and the information is excessive to process, one needs to restructure for expertise, and when the situation is unknown with no causal relations, one needs to experiment to learn.
“How” side of problem solving involves defining the problem to identify the root cause and stakeholder interests, generating ideas and designing options to help address the issue, evaluating solution ideas to identify effective and efficient approach, implementing the solution and managing change, and monitoring progress towards desired solution.
Concluding the session, he educated the students to improve on their problem solving skills by learning to ask the right questions, understanding the impact of different business parameters on each other, internalizing structured thinking through practicing case studies, focusing on insight by asking 3 whys, and to make friends with data to analyze the situation and understand the impact.
“As an MBA student it is very important to have problem solving skill. Today’s BMI session gave me lot of useful insights on how to approach a problem and methods to solve it. It was a very informative and useful session.” – Mrudhula Martin, F19 Batch
“Beneficial BMI session, more of practical lessons. Definitely, handy for our corporate career.” – Jeyrashi Johana, F19 Batch
“Today’s session gave us an insight into how problem solving is relevant and very crucial in a business environment. The talk gave me an understanding of how we can approach problem solving with real time industry scenarios which helped me gain a deeper understanding of its application.” – Akila Kezia Giris, F19 Batch